In the event that, the Doctor with whom User has booked a paid appointment via the Website, has not been able to meet the User, User will need to write to us at info@dccpets.in within five (5) days from the occurrence of such event; in which case, the entire consultation amount as mentioned on the Website will be refunded to the User within the next five (5) to six (6) bus- ness days in the original mode of payment done by the User while booking. In case where the User, does not show up for the appointment booked with a Doctor, without cancelling the appointment beforehand, the amount will not be re-funded, and treated as under the above Clause.

In the event that, the Doctor with whom User has booked a paid appointment via the Website, has not been able to meet the User, User will need to write to us at info@dccpets.in within five (5) days from the occurrence of such event; in which case, the entire consultation amount as mentioned on the Website will be refunded to the User within the next five (5) to six (6) bus- ness days in the original mode of payment done by the User while booking. In case where the User, does not show up for the appointment booked with a Doctor, without cancelling the appointment beforehand, the amount will not be re-funded, and treated as under the above Clause.